Deeleeo Platform Privacy Policy

‍Last Updated: February 2026

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This Privacy Policy explains how Deeleeo Inc. (“Deeleeo,” “we,” “us,” or “our”) collects, uses, safeguards, and discloses personal information.

Deeleeo is committed to transparency and accountability in the handling of personal information. This Privacy Policy describes how we collect, use, store, and disclose personal information through our website located at www.deeleeo.com, and through any related websites, mobile applications, platforms, or services (collectively, the “Deeleeo Platform”). This Privacy Policy does not apply to personal information collected in an employment or contractor capacity.

By accessing or using the Deeleeo Platform, you consent to the collection, use, storage, and disclosure of your personal information in accordance with this Privacy Policy. Where required by applicable law, we will obtain your express consent. In other cases, consent may be implied through your use of the Deeleeo Platform.

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If you do not agree with this Privacy Policy, you must not use the Deeleeo Platform.

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1. Collection and Use of Personal Information

We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including the following:

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Account Creation

When you create an account, we may collect:

  • Name
  • Phone number
  • Email address
  • Encrypted or hashed password
  • Date and time of account creation
  • IP address and device identifiers

We use this information to:

  • Create and administer your account
  • Authenticate users
  • Provide access to the Deeleeo Platform
  • Prevent fraud, unauthorized access, and misuse

You may also register using third-party social login services (such as Google or Facebook). If you do so, we collect only the information you authorize through those services (e.g., name and email address) and use it solely for account administration.

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Deliveries and Valets

We collect information related to deliveries or valet services, including:

  • Delivery or valet details
  • Physical delivery address
  • IP address and device information
  • Limited payment information processed securely by third-party payment processors

Deeleeo does not store full credit card numbers. Payment processing is handled by compliant third-party providers, and we retain only minimal information (such as the last four digits and card type) for reference and support purposes.

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Delivery and Valet History

We may collect historical information such as:

  • Dates and times
  • Costs
  • Delivery type
  • Addresses and delivery instructions

This information is used to complete services, provide customer support, and improve the Deeleeo Platform.

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2. Marketing and Communications

Service and Account Communications

We may contact you to:

  • Provide service-related notifications
  • Inform you of important updates to your account, the Deeleeo Platform, or this Privacy Policy

These communications are essential and cannot be opted out of unless you discontinue use of the Deeleeo Platform.

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Marketing Communications (SMS, Email, Push Notifications)

We will only send marketing or promotional communications where you have provided valid consent or where permitted by law.

You may receive marketing communications via:

  • Email
  • SMS/MMS (text messages)
  • Push notifications

You may opt out at any time by:

  • Clicking “unsubscribe” in emails
  • Replying STOP to SMS/MMS messages
  • Adjusting notification settings on your device
Important Mobile Messaging Privacy Notice

Mobile opt-in data (including phone numbers and SMS/MMS consent) is strictly confidential and will never be sold, rented, shared, or disclosed to third parties for their own marketing or promotional purposes.

Your consent to receive text messages from Deeleeo applies only to Deeleeo and cannot be transferred to any other company or organization.

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3. Referrals

If you use a referral feature, we collect only the information necessary to send the referral message. We do not retain or use referral recipients’ contact information for any other purpose unless they independently engage with Deeleeo and provide their own consent.

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4. Becoming a Deeleeo Agent

If you apply to become a Delivery Agent, we may collect identity, eligibility, banking, and background-check information strictly for recruitment, compliance, and contractor-management purposes.

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5. Surveys, Research, Contests, and Promotions

Information collected through surveys, research, contests, or promotions is used to improve our services or administer the relevant activity. Survey data is generally aggregated and anonymized where possible.

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6. Information Collected Automatically

When you use the Deeleeo Platform, we may automatically collect technical information such as:

  • IP address
  • Device identifiers
  • Browser type
  • Operating system
  • Location data (when enabled)
  • Usage and interaction data

We use cookies and similar technologies to enhance functionality, analytics, and performance. You may manage cookie settings through your browser or device, though some features may be limited if cookies are disabled.

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7. Interest-Based and Custom Advertising

Deeleeo may use interest-based advertising tools and custom audience services. Where applicable, we may share hashed or de-identified data with advertising platforms solely to display Deeleeo ads.

You may opt out of interest-based advertising using industry tools such as YourAdChoices or your mobile device settings.

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8. Disclosure of Personal Information

General Rule

Deeleeo does not sell, rent, or trade your personal information to other companies.

We only disclose personal information in the following limited circumstances:

  • To trusted service providers (e.g., payment processors, cloud hosting) acting on our behalf and under strict confidentiality obligations
  • To Deeleeo Agents solely to complete a delivery or valet service
  • To comply with legal obligations, court orders, or lawful requests
  • In connection with a business transaction (e.g., merger or acquisition), subject to continued privacy protections

Third-party service providers are not permitted to use your personal information for their own independent purposes.

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9. Safeguards and Retention

We use administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, and misuse.

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal and regulatory obligations
  • Prevent fraud or misuse

10. Access, Correction, and Withdrawal of Consent

You may request access to, correction of, or deletion of your personal information, subject to legal requirements. You may also withdraw consent for non-essential uses (such as marketing) at any time.

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11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Deeleeo Platform after updates constitutes acceptance of the revised policy.

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12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Email: support@deeleeo.com

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