Find out what goes into our prices.


Find out what goes into our prices.


The following information applies to Deeleeos made on the mobile app, web browser and Shopify app. Some factors may not apply for business partners. 

Contact us today for more info about partner pricing and volume/bundling discounts!

What determines your delivery price?

Deeleeo’s algorithm uses the following factors to maximize the efficiency and minimize the price of your delivery:


What does this mean?

Size: The size of your item determines the type of vehicle needed for the delivery: Small, Medium, Large and Commercial

Weight: Each size category has 2 different weight categories: light and heavy.


What does this mean?

The further an item needs to travel, the more gas is used and the more time is required by the delivery agent to complete the delivery.

Specialising in local delivery, Deeleeo’s services work best within a 50km radius of the pickup location. Longer-distance ‘local’ delivery is also available upon request.


What does this mean?

The urgency of the delivery may shift the delivery price, as more urgent deliveries will cost more money. Deeleeo offers 3 delivery options to get your item to its destination right on time.

Click here to view these options.

Premium features:

Deeleeo offers additional features for deliveries which may require special handling for an additional fee. 

Special care/Fragile

More information

Deeleeo offers white-glove level service on all of its deliveries, but if you’re delivering an extremely fragile item (an heirloom chandelier? Crystal wine glasses?), consider marking your item as “extremely fragile” for an even greater emphasis on cushioning your delivery.

Loading/unloading needs

More information

Maybe you’re trying to have a large item delivered, and it’ll take more than one person to lift and move the item. If you don’t have an extra person at the pickup or dropoff locations already there to help, you’ll need to specify your loading and unloading needs to ensure that the Deeleeo agent will be able to deliver your item.

Keep cool/warm

More information

Deeleeo doesn’t deliver restaurant-ready food, but some items might still require temperature control. If your item must be kept cool or warm, this option must be selected to ensure that your Deeleeo agent is using a temperature-controlled bag.


More information

Deeleeo is licensed to deliver alcohol!*

If your item contains alcohol, it is required that you select this option while creating your Deeleeo. This way, your Deeleeo agent will know to take extra precautions and confirm the recipient’s age in order to comply with the laws in your province.

Check out more information about age-restricted and alcohol delivery here. 

Drop-off time

Deeleeo offers three drop-off times for its deliveries.

No matter what, your item is getting there on time!


(within 2 hours or less)

What does this mean?

Need your item delivered ASAP? Mark your item as urgent to get it where it needs to be in 2 hours or less.

Same day

(regular – anytime today)

What does this mean?

Same day delivery isn’t a premium option for Deeleeo – it’s our standard. Get your item where it needs to be by the end of the day. 


(minimum 2-hour window)

What does this mean?

Want to be in control of when your item is picked up and arrives at its destination? Set a pickup window and dropoff window for your delivery!

Specify your

Drop-off type

Deeleeo’s customizable options allow users to choose from special optional features for an additional fee.

Leave at Door / Contactless

What does this mean?

This option provides standard delivery. If nobody answers the door at the dropoff location, your delivery will simply be left in a discrete spot at the dropoff location. 

In-person / Signature

What does this mean?

Item can’t be left outside if nobody’s there? Concerned about a valuable item’s security? No worries! Selecting this option will ensure that your item will only be delivered if someone is there to receive it. 

Age-restricted delivery

What does this mean?

Deeleeo is able to deliver age-restricted items such as tobacco, vape products, alcohol, and other age-restricted items. (If your product contains alcohol specifically, ensure that the “alcohol” option is also selected.)

Many items in Canada require age verification to ensure that restricted products are not sold to minors. To comply with Federal and Provincial laws, you must specify age verification in your drop-off selection when making your Deeleeo. 

At your discretion, other items which aren’t legally controlled can also be specified as “age restricted” if you want to ensure that an individual is over the age of 18. 

Check out more information about age-restricted and alcohol delivery here. 

Want an exact estimate?*

Draft a Deeleeo in the mobile app or on your computer to see how much it would cost!

*Business discounts not applied when creating estimates in the app or in a browser. Resulting estimate may be higher than actual delivery price for business.

Want access to

exclusive business pricing?


Let us provide you with an estimate!